{"id":838,"date":"2026-10-02T12:09:39","date_gmt":"2026-10-02T12:09:39","guid":{"rendered":"https:\/\/falconstars.co.uk\/?page_id=838"},"modified":"2026-10-03T08:55:07","modified_gmt":"2026-10-03T08:55:07","slug":"politica-de-seguridad-y-retiro-de-productos","status":"publish","type":"page","link":"https:\/\/falconstars.co.uk\/es\/product-safety-and-recall-policy\/","title":{"rendered":"Pol\u00edtica de seguridad y retiro de productos"},"content":{"rendered":"<div style=\"max-width:900px;margin:auto;color:#172b3c;line-height:1.7\">\n<p><strong>Falcon Stars Group Ltd | FSG-POL-PSR | Versi\u00f3n 1.0<\/strong><br \/>Aplicable: 2 de octubre de 2026 | Pr\u00f3xima revisi\u00f3n: 2 de octubre de 2027<br \/>Responsable de la pol\u00edtica: Director general<\/p>\n<div style=\"margin:24px 0;padding:24px;border:1px solid #d5dfe5;border-radius:12px;background:#eef3f6\"><a href=\"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/10\/Product-Safety-and-Recall-Policy-Precision.pdf\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-block;background:#172b3c;color:#fff;padding:14px 22px;border-radius:6px;text-decoration:none;font-weight:600\">Ver\/Descargar la Pol\u00edtica de Seguridad y Retiro de Productos (PDF)<\/a><\/div>\n<h2>Prop\u00f3sito y responsabilidades<\/h2>\n<p>Falcon Stars Group Ltd pone la seguridad y la trazabilidad de los productos en el centro de sus actividades de suministro. La directora general coordina las cuestiones relacionadas con la seguridad, la contenci\u00f3n y el apoyo a la retirada dentro de su rol como proveedor, importador o distribuidor de la empresa. Esta pol\u00edtica no sustituye las obligaciones de los fabricantes, las Personas Responsables del Reino Unido ni de otras partes reguladas.<\/p>\n<h2>Reportar una preocupaci\u00f3n<\/h2>\n<p>Contacte adnan@falconstars.co.uk inmediatamente con el producto, la orden, el lote o la referencia de serie, la naturaleza del problema y las cantidades o ubicaciones afectadas, si se conoce. Informe de incidentes sospechosos graves, fallas de esterilidad o etiquetado, productos falsificados y avisos de seguridad en el campo sin esperar a una investigaci\u00f3n completa. Evite detalles que identifiquen a los pacientes. En caso de emergencia, solicite la asistencia m\u00e9dica adecuada.<\/p>\n<h2>Contenci\u00f3n y evaluaci\u00f3n<\/h2>\n<p>Registraremos la preocupaci\u00f3n, evaluaremos la urgencia y identificaremos los productos y clientes potencialmente afectados. En caso necesario, se detendr\u00e1 el suministro y se colocar\u00e1 el stock afectado en espera o se lo segregar\u00e1 la parte que lo posee. Se deber\u00e1n conservar los registros y pruebas relevantes. Los art\u00edculos potencialmente inseguros no deber\u00e1n volver a suministrarse sin una decisi\u00f3n documentada y autorizada basada en pruebas adecuadas.<\/p>\n<h2>Coordinaci\u00f3n y comunicaci\u00f3n<\/h2>\n<p>Contactaremos r\u00e1pidamente al fabricante, a la persona responsable en el Reino Unido o a otro operador relevante y cooperaremos con la autoridad competente seg\u00fan corresponda. Se evaluar\u00e1n los deberes de notificaci\u00f3n aplicables y los plazos necesarios en funci\u00f3n del incidente en particular y de nuestra funci\u00f3n jur\u00eddica. No se debe retrasar la escalada de la situaci\u00f3n mientras se determine la causa ra\u00edz. Transferiremos las instrucciones de seguridad relevantes a los clientes y proveedores afectados, solicitaremos confirmaci\u00f3n de las acciones requeridas y mantendremos registros de comunicaci\u00f3n verificables.<\/p>\n<h2>Recuperaci\u00f3n y recuperaci\u00f3n<\/h2>\n<p>En los casos en que sea necesario realizar una retirada, retiro o otra acci\u00f3n en el terreno, apoyaremos la identificaci\u00f3n, comunicaci\u00f3n, recuperaci\u00f3n, conciliaci\u00f3n y disposici\u00f3n documentada de los productos afectados. Seguiremos las instrucciones de seguridad acordadas y coordinaremos con las partes responsables. La decisi\u00f3n sobre el retorno, reemplazo o destrucci\u00f3n deber\u00e1 tener en cuenta la seguridad, la trazabilidad y los requisitos legales; no debe ser improvisada ni tratarse como prueba de que un incidente ha quedado resuelto.<\/p>\n<h2>Seguimiento<\/h2>\n<p>Examinaremos la magnitud y la causa del problema, registraremos las acciones correctivas y comprobaremos su eficacia antes de cerrar el asunto. Se revisar\u00e1 el desempe\u00f1o, los riesgos y los controles relevantes de los proveedores. Los socios de almacenamiento o log\u00edstica, cuando sean designados, deber\u00e1n cumplir los requisitos de trazabilidad y seguridad acordados.<\/p>\n<h2>Control de documentos<\/h2>\n<p>Procedimientos controlados: PR-007 Resultados no conformes, quejas y CAPA; PR-004 Control de proveedores y proveedores externos.<\/p>\n<p>Se revisa al menos anualmente y en caso de cambios significativos o incidentes relevantes. Versi\u00f3n inicial: 1.0, 2 de octubre de 2026.<\/p>\n<p><strong>Aprobado en nombre de Falcon Stars Group Ltd<\/strong><br \/>Adnan Aslam, Director General<br \/>2 de octubre de 2026. La pol\u00edtica firmada est\u00e1 disponible en el PDF que aparece arriba.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Falcon Stars Group Ltd | FSG-POL-PSR | Version 1.0Effective: 2 October 2026 | Next review: 2 October 2027Policy owner: Managing Director View \/ Download Product Safety and Recall Policy (PDF) Purpose and Responsibilities Falcon Stars Group Ltd places product safety and traceability at the centre of its supply activities. The Managing Director coordinates safety concerns,&hellip; <a class=\"more-link\" href=\"https:\/\/falconstars.co.uk\/es\/product-safety-and-recall-policy\/\">Continue reading <span class=\"screen-reader-text\">Pol\u00edtica de seguridad y retiro de productos<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":731,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/privacy-page.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-838","page","type-page","status-publish","has-post-thumbnail","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Product Safety and Recall Policy - Falcon Stars<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/falconstars.co.uk\/es\/politica-de-seguridad-y-retiro-de-productos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product Safety and Recall Policy - Falcon Stars\" \/>\n<meta property=\"og:description\" content=\"Falcon Stars Group Ltd | FSG-POL-PSR | Version 1.0Effective: 2 October 2026 | Next review: 2 October 2027Policy owner: Managing Director View \/ Download Product Safety and Recall Policy (PDF) Purpose and Responsibilities Falcon Stars Group Ltd places product safety and traceability at the centre of its supply activities. The Managing Director coordinates safety concerns,&hellip; Continue reading Product Safety and Recall Policy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/falconstars.co.uk\/es\/politica-de-seguridad-y-retiro-de-productos\/\" \/>\n<meta property=\"og:site_name\" content=\"Falcon Stars\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-03T08:55:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/09\/healthcare-specialist-instruments-banner.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2172\" \/>\n\t<meta property=\"og:image:height\" content=\"724\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/\",\"url\":\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/\",\"name\":\"Product Safety and Recall Policy - Falcon Stars\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/falconstars.co.uk\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/healthcare-specialist-instruments-banner.png\",\"datePublished\":\"2026-10-02T12:09:39+00:00\",\"dateModified\":\"2026-10-03T08:55:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/#primaryimage\",\"url\":\"https:\\\/\\\/falconstars.co.uk\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/healthcare-specialist-instruments-banner.png\",\"contentUrl\":\"https:\\\/\\\/falconstars.co.uk\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/healthcare-specialist-instruments-banner.png\",\"width\":2172,\"height\":724,\"caption\":\"Surgical, dental and diagnostic instruments in a modern clinical setting\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/product-safety-and-recall-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/falconstars.co.uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Product Safety and Recall Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/#website\",\"url\":\"https:\\\/\\\/falconstars.co.uk\\\/\",\"name\":\"Falcon Stars Healthcare\",\"description\":\"Surgical, Dental &amp; Medical Instruments\",\"publisher\":{\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/#organization\"},\"alternateName\":\"Falcon Stars\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/falconstars.co.uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/#organization\",\"name\":\"Falcon Stars Group Ltd\",\"alternateName\":\"Falcon Stars Healthcare\",\"url\":\"https:\\\/\\\/falconstars.co.uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/falconstars.co.uk\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/cropped-logo.png\",\"contentUrl\":\"https:\\\/\\\/falconstars.co.uk\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/cropped-logo.png\",\"width\":512,\"height\":512,\"caption\":\"Falcon Stars Group Ltd\"},\"image\":{\"@id\":\"https:\\\/\\\/falconstars.co.uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de seguridad y retirada de productos \u2013 Falcon Stars","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/falconstars.co.uk\/es\/politica-de-seguridad-y-retiro-de-productos\/","og_locale":"es_ES","og_type":"article","og_title":"Product Safety and Recall Policy - Falcon Stars","og_description":"Falcon Stars Group Ltd | FSG-POL-PSR | Version 1.0Effective: 2 October 2026 | Next review: 2 October 2027Policy owner: Managing Director View \/ Download Product Safety and Recall Policy (PDF) Purpose and Responsibilities Falcon Stars Group Ltd places product safety and traceability at the centre of its supply activities. The Managing Director coordinates safety concerns,&hellip; Continue reading Product Safety and Recall Policy","og_url":"https:\/\/falconstars.co.uk\/es\/politica-de-seguridad-y-retiro-de-productos\/","og_site_name":"Falcon Stars","article_modified_time":"2026-10-03T08:55:07+00:00","og_image":[{"width":2172,"height":724,"url":"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/09\/healthcare-specialist-instruments-banner.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/","url":"https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/","name":"Pol\u00edtica de seguridad y retirada de productos \u2013 Falcon Stars","isPartOf":{"@id":"https:\/\/falconstars.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/#primaryimage"},"image":{"@id":"https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/09\/healthcare-specialist-instruments-banner.png","datePublished":"2026-10-02T12:09:39+00:00","dateModified":"2026-10-03T08:55:07+00:00","breadcrumb":{"@id":"https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/#primaryimage","url":"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/09\/healthcare-specialist-instruments-banner.png","contentUrl":"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/09\/healthcare-specialist-instruments-banner.png","width":2172,"height":724,"caption":"Surgical, dental and diagnostic instruments in a modern clinical setting"},{"@type":"BreadcrumbList","@id":"https:\/\/falconstars.co.uk\/product-safety-and-recall-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/falconstars.co.uk\/"},{"@type":"ListItem","position":2,"name":"Product Safety and Recall Policy"}]},{"@type":"WebSite","@id":"https:\/\/falconstars.co.uk\/#website","url":"https:\/\/falconstars.co.uk\/","name":"Falcon Stars Healthcare","description":"Instrumentos quir\u00fargicos, dentales y m\u00e9dicos","publisher":{"@id":"https:\/\/falconstars.co.uk\/#organization"},"alternateName":"Falcon Stars","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/falconstars.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/falconstars.co.uk\/#organization","name":"Falcon Stars Group Ltd","alternateName":"Falcon Stars Healthcare","url":"https:\/\/falconstars.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/falconstars.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/09\/cropped-logo.png","contentUrl":"https:\/\/falconstars.co.uk\/wp-content\/uploads\/2026\/09\/cropped-logo.png","width":512,"height":512,"caption":"Falcon Stars Group Ltd"},"image":{"@id":"https:\/\/falconstars.co.uk\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/pages\/838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/comments?post=838"}],"version-history":[{"count":3,"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/pages\/838\/revisions"}],"predecessor-version":[{"id":972,"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/pages\/838\/revisions\/972"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/media\/731"}],"wp:attachment":[{"href":"https:\/\/falconstars.co.uk\/es\/wp-json\/wp\/v2\/media?parent=838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}