{"id":838,"date":"2026-10-02T12:09:39","date_gmt":"2026-10-02T12:09:39","guid":{"rendered":"https:\/\/falconstars.co.uk\/?page_id=838"},"modified":"2026-10-03T08:55:07","modified_gmt":"2026-10-03T08:55:07","slug":"politica-de-seguranca-e-retirada-de-produtos","status":"publish","type":"page","link":"https:\/\/falconstars.co.uk\/pt\/product-safety-and-recall-policy\/","title":{"rendered":"Pol\u00edtica de Seguran\u00e7a e Retirada de Produtos"},"content":{"rendered":"
\n

Falcon Stars Group Ltd | FSG-POL-PSR | Vers\u00e3o 1.0<\/strong>
Em vigor desde: 2 de outubro de 2026 | Pr\u00f3xima revis\u00e3o: 2 de outubro de 2027
Titular da pol\u00edtica: Diretor Executivo<\/p>\n

Visualizar \/ baixar a Pol\u00edtica de Seguran\u00e7a e Retirada de Produtos (PDF)<\/a><\/div>\n

Finalidade e responsabilidades<\/h2>\n

A Falcon Stars Group Ltd coloca a seguran\u00e7a e a rastreabilidade dos produtos no centro das suas atividades de fornecimento. O Diretor Executivo coordena as quest\u00f5es de seguran\u00e7a, as medidas de conten\u00e7\u00e3o e o apoio \u00e0s recolhas, no \u00e2mbito do papel aplic\u00e1vel da empresa como fornecedora, importadora ou distribuidora. Esta pol\u00edtica n\u00e3o substitui os deveres dos fabricantes, das Pessoas Respons\u00e1veis no Reino Unido ou de outras entidades regulamentadas.<\/p>\n

Relatar uma preocupa\u00e7\u00e3o<\/h2>\n

Entre em contato adnan@falconstars.co.uk imediatamente com o produto, a ordem, o lote ou a refer\u00eancia de s\u00e9rie, a natureza da preocupa\u00e7\u00e3o e as quantidades ou locais afetados, se estes forem conhecidos. Relacione incidentes suspeitos de gravidade, falhas de esterilidade ou rotulagem, produtos falsificados e avisos de seguran\u00e7a no campo, sem esperar pela conclus\u00e3o de uma investiga\u00e7\u00e3o completa. Evite detalhes desnecess\u00e1rios que identifiquem o paciente. Em caso de emerg\u00eancia, procure assist\u00eancia m\u00e9dica ou emergencial apropriada.<\/p>\n

Controle e Avalia\u00e7\u00e3o<\/h2>\n

Registaremos a preocupa\u00e7\u00e3o, avaliaremos a urg\u00eancia e identificaremos os produtos e clientes potencialmente afetados. Quando necess\u00e1rio, a oferta ser\u00e1 interrompida e o estoque afetado ser\u00e1 colocado em espera ou segregado pela parte que o det\u00e9m. Os registros e evid\u00eancias relevantes devem ser preservados. Os itens potencialmente inseguros n\u00e3o devem ser devolvidos para a oferta sem uma decis\u00e3o documentada e autorizada baseada em evid\u00eancias adequadas.<\/p>\n

Coordena\u00e7\u00e3o e Comunica\u00e7\u00e3o<\/h2>\n

Contataremos prontamente o fabricante, a Pessoa Respons\u00e1vel do Reino Unido ou outro operador relevante e cooperaremos com a autoridade competente conforme necess\u00e1rio. Os deveres de comunica\u00e7\u00e3o aplic\u00e1veis e os prazos ser\u00e3o avaliados para o caso espec\u00edfico e o nosso papel jur\u00eddico. A escalada urgente n\u00e3o deve ser adiada enquanto a causa raiz for identificada. Vamos transmitir as instru\u00e7\u00f5es de seguran\u00e7a relevantes aos clientes e prestadores afetados, solicitaremos confirma\u00e7\u00e3o das a\u00e7\u00f5es necess\u00e1rias e manteremos registros de comunica\u00e7\u00e3o rastre\u00e1veis.<\/p>\n

Recolha e recupera\u00e7\u00e3o de produtos<\/h2>\n

Quando for necess\u00e1rio um recall, retirada ou outra a\u00e7\u00e3o no local, apoiamos a identifica\u00e7\u00e3o, comunica\u00e7\u00e3o, recupera\u00e7\u00e3o, reconcilia\u00e7\u00e3o e disposi\u00e7\u00e3o documentada dos produtos afetados. Seguiremos as instru\u00e7\u00f5es de seguran\u00e7a acordadas e coordenaremos com as partes respons\u00e1veis. A decis\u00e3o de retorno, substitui\u00e7\u00e3o ou destrui\u00e7\u00e3o deve levar em considera\u00e7\u00e3o a seguran\u00e7a, a rastreabilidade e os requisitos legais; n\u00e3o deve ser improvisada ou tratada como prova de que um incidente foi encerrado.<\/p>\n

Seguimento<\/h2>\n

Examinaremos a extens\u00e3o e a causa do problema, registaremos as a\u00e7\u00f5es corretivas e verificaremos sua efic\u00e1cia antes de encerrar o assunto. A performance do fornecedor, os riscos e os controles relevantes ser\u00e3o analisados. Os parceiros de armazenamento ou log\u00edstica, quando nomeados, devem cumprir os requisitos de rastreabilidade e seguran\u00e7a acordados.<\/p>\n

Controle de Documentos<\/h2>\n

Procedimentos controlados: PR-007 Resultados n\u00e3o conformes, reclama\u00e7\u00f5es e CAPA; PR-004 Controle de fornecedores e prestadores terceirizados.<\/p>\n

Revisto pelo menos anualmente e ap\u00f3s altera\u00e7\u00f5es significativas ou incidentes relevantes. Vers\u00e3o inicial: 1.0, 2 de outubro de 2026.<\/p>\n

Aprovado em nome da Falcon Stars Group Ltd<\/strong>
Adnan Aslam, Diretor Executivo
2 de outubro de 2026. A pol\u00edtica assinada est\u00e1 dispon\u00edvel no PDF acima.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Falcon Stars Group Ltd | FSG-POL-PSR | Version 1.0Effective: 2 October 2026 | Next review: 2 October 2027Policy owner: Managing Director View \/ Download Product Safety and Recall Policy (PDF) Purpose and Responsibilities Falcon Stars Group Ltd places product safety and traceability at the centre of its supply activities. The Managing Director coordinates safety concerns,… Continue reading Pol\u00edtica de Seguran\u00e7a e Retirada de Produtos<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":731,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/privacy-page.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-838","page","type-page","status-publish","has-post-thumbnail","hentry","entry"],"yoast_head":"\nProduct Safety and Recall Policy - Falcon Stars<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/falconstars.co.uk\/pt\/politica-de-seguranca-e-retirada-de-produtos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product Safety and Recall Policy - Falcon Stars\" \/>\n<meta property=\"og:description\" content=\"Falcon Stars Group Ltd | FSG-POL-PSR | Version 1.0Effective: 2 October 2026 | Next review: 2 October 2027Policy owner: Managing Director View \/ Download Product Safety and Recall Policy (PDF) Purpose and Responsibilities Falcon Stars Group Ltd places product safety and traceability at the centre of its supply activities. 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